Fluffi® stands for unique ostrich feather key rings that are hand-made with love. Our products are made from genuine ostrich feathers and leather and are available in multiple colours. That makes the decorative accessoires not only eye catchers of a very special kind but also practical, multifunctional companions. In their appearance they are soft and fluffy which makes them easy to find. At once, they are flexible, long-lasting and robust – able to withstand being scrunched up into pockets or tossed into handbags. They can be washed by hand. The most amazing fact about ostrich feathers is that they are antistatic, meaning they can be used to dust off any electronic equipment such as TV screens, notebooks, car consoles, and anything else.
Payment can be made using Paypal.
If you want to return your purchase you can do so within 14 days after the package has been delivered to the delivery address. In order to process your return correctly, make sure you include a note containing your name and send it back to the address listed on the package. We will refund you what you paid for but not the delivery or return charge.
If you wish to exchange your item, please send back the originally purchased item and re-order the item of your liking. If you need any help please contact us.
Most items will be shipped within 1-3 working days per registered mail. The buyer will receive a notification once the package has been send. You are able to trace the parcel with a tracking code.
Your refund will either be credited to the original purchaser’s credit card or bank, and will exclude shipping costs when applicable (with the exception of faulty items). If your order has been sent to a destination within the EU, all sales taxes will be refunded. Outside the EU, customs duties and sales taxes are non-refundable through Philosophie. Please note card refunds may take up to 10 business days for your bank to complete, depending on their processing time. This can vary greatly between card issuers, and unfortunately we are unable to influence this.