Handmade cutlery from Kenia. Made of wood & cow bone
Payment can be made using Paypal.
If you want to return your purchase you can do so within 14 days after the package has been delivered to the delivery address. In order to process your return correctly, make sure you include a note containing your name and send it back to the address listed on the package. We will refund you what you paid for but not the delivery or return charge.
If you wish to exchange your item, please send back the originally purchased item and re-order the item of your liking. If you need any help please contact us.
Most items will be shipped within 1-3 working days per registered mail. The buyer will receive a notification once the package has been send. You are able to trace the parcel with a tracking code.
Your refund will either be credited to the original purchaser’s credit card or bank, and will exclude shipping costs when applicable (with the exception of faulty items). If your order has been sent to a destination within the EU, all sales taxes will be refunded. Outside the EU, customs duties and sales taxes are non-refundable through Philosophie. Please note card refunds may take up to 10 business days for your bank to complete, depending on their processing time. This can vary greatly between card issuers, and unfortunately we are unable to influence this.